CA Technologies is extremely proud of the caliber of its employees and celebrates their individual achievements. For us, our employees are our assets who play a great role in determining the company’s success and we believe in valuing, nurturing and retaining them. Hence, we like to support their innovative ideas and concepts that hold the potential to become ‘the next big thing’.
As part of our “Bring What You Bring – Creative Minds At CA” blog series, we are celebrating several of our innovative employees who have brought pride to the organization through their prodigious work.
Meet Kiran Diwakar, our ‘Creative Minds At CA’ blog contributor. He is a Senior Director for Product Management at CA ITC. He is a highly driven and self-motivated individual with a large experience in the design and implementation of enterprise management technologies and the corresponding management solutions.
He holds 18 patents with the USPTO, ITIL v3 Certification, Pragmatic Marketing Certification, and a Professional Trainer Certification. Kiran was elected to and is part of the Council for Technical Excellence (CTE) within CA Technologies, a body of top <1% technical staff, chartered with mentoring and developing future technical leaders and providing expertise and perspective to executive management.
Kiran is also a part of the Patent Review Board which reviews patent applications made by employees for different areas including virtualization, mainframes, cloud, security etc.
Currently, Kiran is responsible for the overall strategy, life-cycle management, business and roadmap for enterprise-class management products in the Infrastructure Management, Application Performance Management & Analytics space. He has received multiple awards and recognition for his innovations.
What interests you in the innovation industry?
We asked Kiran what is it about the technology innovation industry that interested him and what did he want to achieve in this area. He said, “I always had a drive and fascination to make improvements in processes and find solutions to problems. From the beginning of my career, my seniors and colleagues have been inspiring me to invent, improve and evolve. I began doing the same and when I received my first patent which was an improvement to an existing automation product, I was thrilled. The fact that my work was considered unique enough to be recognized by USPTO for a patent was a driving force for me to continue on the path of innovation.”
What inspires you to innovate?
To succeed in something, one requires a goal and then an inspiration that can drive them towards achieving that goal. We asked Kiran as to what were the driving forces, which helped him achieve 18 patents. He said, “The spirit of competitiveness and doing something that is perceived impossible is the first factor. Each time a competitor comes out with a new product, I begin to think about ways to create a better product and outdo the competition. Apart from finding solutions to existing problems, speaking to the sales team and customers about the problems they are facing also acts as food for thought and helps to innovate a solution.”
Did you ever have a Eureka moment or was this a dedicated effort?
Innovation as a process itself is very unpredictable. Some people tend to have a ‘Eureka’ or ‘light bulb’ moment while others continuously put in efforts to think and come up with ideas. We asked Kiran as to which one was it for him. He said, “I never had a Eureka moment. It has always been a dedicated effort to think about problems and possible solutions. Previously, I used to work singularly but with passing years I have learned to work with different product teams and work collaboratively to come up with the best solutions.
How do you work on these innovations while balancing out the regular work?
On being asked as to how he manages to think of these innovations with other everyday tasks at work, this is what Kiran had to say, “I like to work on solutions when I am alone and not distracted by emails or calls. I make it a point to create some time every week to meet and talk to people outside of my work and discuss their views on different products and issues being faced by them.”
How and why do you find this process rewarding?
We asked Kiran as to what did he find rewarding in this whole process. He said, “Apart from the monetary benefit that I got as a patent bonus, the confidence I have gained from being able to invent and the recognition I got for it is most valuable to me. The fact that the product industry recognizes CA and I am recognized as an inventor is very satisfying. Also, this opens up many opportunities in the company.”
What would you suggest to other innovators?
Kiran has great experience in the field of innovation and we wanted him to share some tips and suggestions with other aspiring innovators. This is what he had to suggest, “Generally, people tend to undermine the work they do and do not realize that their work is unique and worthy of getting a patent. Innovation does not have to be a complicated or fancy idea. An improvement to an existing product or process is also considered as an innovation. Hence, I would suggest other engineers to not undervalue their work. Also, collaboration with other teams is very important. Talking to people about an idea helps get clarity, hence meet new people. Lastly, one needs to have a clear and defined problem to come up with a solution. Hence, understand the product and the problem, clearly map the situation and then start working towards a solution.”
Kiran Diwakar, Senior Director, Product Management
Connect with Kiran on LinkedIn here